Home tech help in Cheltenham

Tech problems at home? We come to you in Cheltenham — whether you're a retired professional learning to video call or a young family juggling new devices, we've got you sorted.

Covering Montpellier, Pittville, Leckhampton, Charlton Kings, Prestbury, Bishops Cleeve, Up Hatherley, Battledown, The Park, Lansdown and surrounding areas.

✓ Same-day callbacks
✓ Usually same week
✓ No jargon, ever
✓ From £39

What we help with in Cheltenham

WiFi and broadband

Those beautiful Victorian and Regency homes have thick walls and long hallways. Your WiFi router can't reach the back bedroom or study from the front. We'll fix it so you get signal everywhere.

Smart TV and streaming

Netflix, Prime, iPlayer all sorted. We'll set them up on your telly and show you exactly which button to press on the remote and where the correct input is.

Printers

Wireless printing that actually works. Getting your printer talking to your phone and laptop so you can print from anywhere in the house without wrestling with cables.

New device setup

Got a new phone or tablet? That overwhelming moment of opening the box. We'll set it up properly, get your emails and photos onto it, and make it feel like yours from day one.

Emails and passwords

The nightmare of being locked out of your own email or Apple ID because you can't remember the password. We'll get you back in and help you stay on top of it all.

Alexa and smart home

Smart speakers for music, timers, reminders and weather. We'll set them up and show you how to actually talk to them so you feel confident using them every day.

Video calls

Staying connected with family — Zoom for grandkids' school events, FaceTime with relatives abroad, WhatsApp video with close friends. We'll get it running smoothly.

Just moved house?

Everything goes wrong at once after moving. WiFi not connecting, TV needs reconnecting, printer's lost, email acting weird. We'll sort the whole lot in one visit.

You don't need to be good with technology

Technology shouldn't be stressful. In Cheltenham, we work with a lot of people who've been putting off asking for help because they're worried it'll be too complicated or they'll feel stupid. You won't. We're relaxed, we take our time, and we never make anyone feel rushed.

We explain what we're doing in real words, not tech speak. You'll understand it. And if you want to ask the same question twice, that's completely fine.

Whether you're settling into retirement and discovering video calls, or managing new devices for the whole family, we're here to help on your terms.

Call us now

Simple pricing, no surprises

What
Price
First 30 minutes (callout)
£39
Each additional 30 minutes
£20
We'll tell you exactly what it'll cost before we touch anything — no hidden charges, no nasty surprises when we're done.
Most things get sorted in one visit. No need to book us back three weeks later.
Got a list of problems? Bring them all to one appointment. We'll work through as much as we can in the time.

Other areas we cover

Questions about tech help in Cheltenham

Which parts of Cheltenham do you cover?

We cover all of Cheltenham. That includes Montpellier, Pittville, Leckhampton, Charlton Kings, Prestbury, Bishops Cleeve, Up Hatherley, Battledown, The Park, Lansdown and everything around. Not sure if you're in our area? Just give us a ring.

Do I have to go anywhere?

No. We come to your home in Cheltenham. You stay where you are, make a cuppa, and we'll sort everything where it is. No trips to the high street, no dropped-off devices.

What if I'm not good with technology?

That's exactly who we help. We work with lots of people who describe themselves as "hopeless with computers." We don't expect you to know anything. We show you as we go, answer any questions you have, and make sure you understand what's happened by the end.

How fast can you get here?

Usually we can get to you within the same week. We work in Cheltenham regularly, so there's a good chance we can fit you in quickly.

Can I save up a few problems for one visit?

Yes, absolutely. Most people do. Write down everything that's bugging you — WiFi, printer, emails, the telly remote — and we'll work through your list in one appointment.

What if the problem can't be solved?

It's rare, but if something can't be fixed, we'll be straight with you about it. We'll explain what the problem is, what your options are, and we'll only charge you for the time we spent trying to help.

How do I pay you?

Cash, debit card, or bank transfer — whatever suits you. We'll settle up on the day, and we can email you an invoice for your records if you need one.

Ready to get help?

Call us for a quick chat about what you need. We'll find a time that suits you.