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We come to you and sort your tech out

WiFi playing up? Printer won't connect? New phone you can't figure out? We'll come round, fix it, and explain everything in plain English.

Serving Bath, Bristol, Cheltenham, Gloucester, Stroud and nearby areas.

Same-day callbacks
Usually same week
No jargon, ever
From £39

What we help with

The stuff we fix every week. If yours isn't here, ring us — we can probably help.

WiFi and broadband

Slow speeds, dead spots, devices that won't connect. We'll get it working properly throughout the house.

Smart TV and streaming

Netflix, iPlayer, Disney+ — set up and connected. We'll show you how to use it all.

Printers

Wireless printing that actually works. Connected to your phone, tablet and laptop.

New device setup

New phone, tablet or laptop? We'll set it up, move your stuff across and show you the ropes.

Emails and passwords

Locked out? Lost a password? We'll get you back in and help you stay on top of things.

Alexa and smart home

Smart speakers, plugs, doorbells — set up and explained so you're comfortable using them.

Video calls

Zoom, FaceTime, WhatsApp — set up so you can stay in touch with family and friends.

Just moved house?

Nothing working after a move? We'll come round and get everything reconnected.

Recent jobs we've helped with

WiFi not reaching upstairs in a stone-walled house in Bath
Setting up a new iPad and moving photos from an old one
Printer that wouldn't connect after a broadband change
Getting Zoom working for a weekly family video call

"You don't need to be good with technology"

This stuff is confusing, and it changes all the time. That's why we're here. You don't need to know the jargon. You don't need to feel embarrassed. We're patient, we explain things properly, and we never make anyone feel daft.

Lots of our customers are older people, or their sons and daughters arranging help for a parent or grandparent. That's completely normal. You don't need to unplug or prepare anything before we arrive.

Simple pricing

No hidden fees. You'll know what it costs before we start.

Quick fix (under 30 mins)£39
Standard visit (30–60 mins)£49
Longer visit (over an hour)£59
Bigger jobsWe'll quote you first

We always tell you what it'll cost before we start. No surprises.

If you're ringing for a parent or grandparent, that's fine too. We deal with families arranging help all the time.

Got a list of things? Bring it. We'll work through as much as we can while we're there.

Areas we cover

We come to homes across the South West. Not sure we reach you? Just ring and ask.

Bath Bristol Cheltenham Gloucester Stroud Nailsworth Minchinhampton Nearby areas

We also cover Nailsworth, Tetbury, Corsham, Keynsham and surrounding villages.

Questions people usually ask

If yours isn't here, give us a ring.

Do I need to take my device to a shop?
No. We come to your home. Everything gets fixed where it is — no unplugging, no carrying anything anywhere. You don't need to prepare anything before we arrive.
Is this just for older people?
Not at all. We help all ages. But we're especially good with people who aren't confident with technology, and we never rush anyone.
Can I get a few things fixed in one visit?
Yes — most people have a list. We'll work through everything we can while we're there.
How quickly can you come?
Usually within the same week. Give us a call and we'll find a time that works.
What if you can't fix it?
Rare, but we'll be straight with you. We'll explain your options and only charge for the time we spent.
How do I pay?
Cash, card or bank transfer on the day. We'll send you a simple invoice if that's easier.
Do you cover my area?
We cover Bath, Bristol, Cheltenham, Gloucester, Stroud, Nailsworth, Minchinhampton and nearby areas. If you're not sure, just ring and ask — we'll let you know.

Ready to get it sorted?

Give us a ring and we'll take it from there. If you're ringing for a parent or grandparent, that's fine too.